About Cielo Vista Mall (2024)

Cielo Vista Mall® is El Paso’s main shopping destination and is situated on the East Side of El Paso. It serves the nearby communities of Socorro, Fabens, Ft. Bliss and the International City of Juarez, Mexico.

It is a wonderful climate controlled indoor shopping mall and home to over 140 specialty stores such as Dillard’s, Apple Store, Michael Kors, Sephora,Forever 21 and H&M. Cielo Vista Mall® is also home to other specialty shops ranging from jewelry, men/women/children apparel to shoes and accessories. The mall features several sit down restaurants such as Olive Garden and Hooter’s plus several eateries including Chick Fil A. You can also catch the latest movie releases at the multi screen Cinemark Theater complex located in the west outer parking lot.The mall is easily accessible off Interstate 10 & Hawkins Blvd. (Exit 26).From the entire team at Cielo Vista Mall®, “Bienvenidos” and hope to see you soon!

CONTACT US

By Bus

El Paso also offers theSun Metro Bus System. For a small fee, you can make your way around El Paso and visit all the wonderful sites and attractions that El Paso has to offer.

By Car

Cielo Vista Mall is located at the intersection of Interstate 10 and Hawkins Boulevard.

Cielo Vista Mall is approximately three miles from the El Paso International Airport.

From El Paso International Airport: take Airway Blvd. heading south to Gateway Blvd. East, take a left onto the Gateway Blvd. East, and exit Hawkins Blvd (exit 26).

By Taxi

There are various types of transportation you can take to make your way to and from Cielo Vista Mall.Taxi companiesavailable toour customers are Border Cab Taxi, Checker Taxi Cab and Yellow Cab.

Accessible Entrance

Accessible Entrance available

Accessible Parking

Handicapped accessible parking is available.

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AED (Automatic External Defibrillator)

AED is located at the Mall Management Office.

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ATM

ATM Locations: Lower Level, Center Court.

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Baby Changing Station

We have our family restrooms on the Lower Level, next to Wetzel's Pretzels and Upper Level next to Women's Dillard's.

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Bike Racks

Bike Racks available on the South Mainand West Main Entrance

Children's Play Area

The Simon Kids Play Area is open.

Play Area located lower level in front of Sears.

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Coca-Cola Vending

Coca-Cola Vending Locations:

*Lower Level, next Journey's Kidz

*Lower Level, in front of Box Lunch

*Lower Level, in front of Gap/Gap Kids

*Lower Level, in front of Express

*Upper Level, in front of Macy's

*Upper Level, next to Aeropostale

*Upper Level, next to American Eagle

*Upper Level, in front of Sears

Curbside Pickup

JCPenney, Macy's, Dillard's, Sears, Olive Garden, Hooters, Red Lobster and Chick-Fil-A offer curbside pickup.

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Directories (Mall Map)

Directories available at the upper level across Van's, lower level across JCPenney and upper-level food court district.

Directory Maps - In Additional Languages

Directory Maps - In Additional Languages are available on the upper level across from Van's, lower level across from JCPenney, upper level by the food district.

Elevators

Availableat Center Court.

Escalators

Available by the Food Court, Across JCPenney Store and Dillard's North.

Family Restrooms

Restrooms located on the lower level next to Wetzel's Pretzels and upper level next to Women's Dillards

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Food Court

Available on the Upper level, West Main Entrance.

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Fountain

located on the lower level, across Dillard's North.

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Handicapped Accessible Restrooms

Restrooms located on the lower level next to Wetzel's Pretzels and upper level next to Women's Dillards

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Happy Returns

Happy Returns available at the Mall Management Office.

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Lost and Found

For information concerning lost and found items, please call the Mall Shopping Line at (915) 779-7070 and connect to the Security Department.

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Management Office

Mall Management Office located outside the main entrance next to James Avery.

Mobile Device Charging Stations

You can charge your phone while you are shopping. Conveniently located Device Charging Stations allow visitors to charge their phones, tablets, and other communication devices while enjoying the mall. The Charging Station features comfortable seating - and is the perfect spot to rest and recharge!

Mobile Shopper Club™

Mobile Shopper Club available

Multilingual

Several mall employees are bi-lingual and are available to assist customers. If assistance is needed, please inquire at the Mall Management office.

Parking

Cielo Vista Mall has several designated handicapped parking spaces located throughout the parking lot. These are located by the main entrances to the mall, by the department store entrances.

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Public Transportation

Shuttle bus service to the mall is not offered. There is city bus service to the mall via Sun Metro. Contact Sun Metro at (915) 533-3333 for specific city bus schedules.

Recycle

Available for mall tenants.

Restrooms

Restrooms located on the lower level next to Wetzel's Pretzels and upper level next to Women's Dillards.

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Retailer Gift Cards

Retailer Gift Cards available at the Mall Management Office.

Mall Management Office located outside the main entrance next to James Avery.

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Ride-Sharing Pick-Up & Drop-Off Zone

These are located by the main entrances to the mall, by the department store entrances.

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Security & Police Substation

Security office located inside the Mall Management office. Outside entrance by James Avery.

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Shopper Assistance

Available at the Mall Management Office.

Mall Management Office located outside the main entrance next to James Avery.

Simon Giftcard®

Give the gift of shopping with a Simon Giftcard, available at Simon Guest Services® in denominations ranging from $20 to $500. There are no fees after purchase and the funds do not expire. The Simon Giftcard can be used anywhere Visa or American Express are accepted. See cardholder agreement for complete terms and conditions.

Simon Giftcards available at the Mall Management Office.

Mall Management Office located outside the main entrance next to James Avery

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Simon Mobile App

The Simon Mobile App can help you find your favorite stores, dining and entertainment options at the Simon shopping center nearest you. You'll also be able to check out the latest deals, news and events available at your favorite center right from your smartphone or tablet. And there are many more features designed to enhance your shopping experience including mall maps, gift card balance check and more. Download the free app from your favorite app store.

Smoking Area

Designated Smoking Area South & West Main Entrance.

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Soft Seating

Soft Seating Locations:

*Lower Level, in front of Macy's
*Lower Level, in front of Women's Dillard's
*Lower Level, in front of Apple Store
*Lower Level, in front of Men's Dillard's
*Upper Level, in front of Women's Dillard's
*Upper Level, in front of JC Penney

StormReady

All Simon Malls, Mills and Premium Outlets in the U.S. have achieved the national 'StormReady' designation by the National Weather Service. This designation recognizes Simon centers' preparedness to handle all types of severe and potentially life-threatening weather situations.

Strollers

Kiddie Kruzzerstrollers can be rented for $6 each. Customers receive a .50 centsrefund upon returning the stroller to the rental unit. Units are located on the Upper Leveljust to the left of the JC Penney entrance, Lower Level by the South Main entrance, Upper Level across from Forever 21 and Upper Level, West Main entrance.

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SYF Coin Wishing Wells

The SYF Coin Wishing Wells bring in funds for Simon Youth Foundation (SYF) programs. The SYF helps provide economical, educational and career development opportunities to local youth. All of the proceeds collected from the SYF Coin Wishing Well go to the Simon Youth Foundation.

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UpFront PLUS Parking

We now offer a convenient way to reserve up-front parking with the launch of UPFRONT Plus Parking. The Parking provides a quick and easy way for shoppers to pick-up, exchange or return an item! Visitors can easy scan the QR code to reserve a premium parking space just steps away from the South Main Entrance.

Wheelchairs (Complimentary)

A limited number of wheelchairs are available for use at the Mall Management Office. Customers must complete a checkout form and provide appropriate ID. No fee is charged for this service.

Mall Management Office located outside the main entrance next to James Avery.

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Wireless (Wi-Fi) Internet

We offer free wireless internet to our shoppers at this Simon shopping center. Any shopper with a Wi-Fi enabled laptop, tablet or smartphone can easily log onto the Wi-Fi network. All shoppers have to do is open their web browser or select "#Free Simon Wi-Fi" (the SSID name) from their available list of wireless networks to get to the Simon Malls Wi-Fi landing page. All shoppers that choose to use the Wi-Fi network at this mall must agree to Simon Wi-Fi Terms & Conditions of Use prior to using this free service.